top of page

Refund Policy

At Expertiga, we provide all the costs & estimate for your project before you hire us. We also provide you our portfolio to judge the quality of our work as well as the references you can speak to directly. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

Expertiga does not guarantee any refunds for the cancellation of its service. Expertiga also doesn’t offers any reimbursement for transaction charges, amount paid to third parties or for the services already availed or any other miscellaneous charges.

 

Coverage & Scope

At Expertiga, our Best Web designing company in Varanasi can help you rediscover your business or brand's image in the Internet marketplace. We blend style and technology in conjunction with the expertise to ensure success of your business on the Web. The mantra that keeps us going is to help our clients Make Their Vision a Reality. Our team specializes in creating high-end and unique Web designing company in India that exceed the expectations of our clients.

Our refund policy does not have any application for companies which are not owned or controlled by Expertiga or for persons not employed or managed by Expertiga. This includes any third party service and / or product providers bound by contract and also, any third-party websites to which Expertiga website link.

 

Filing a Complaint

Any request related to cancellation must be submitted to the billing department of Expertiga.

You can request cancellation on mail –info@expertiga.com or mailing the cancellation request letter on our address mentioned on the website.

On receipt of your cancellation request, our billing department will contact you for the cancellation issue and will advise you accordingly. Only upon approval from the billing department, your cancellation request will be deemed valid for refund.

 

Eligibility For Refund

  • Website Development

  • Web Design

  • Graphic Design/Infographic

You can request cancellation on mail – info@expertiga.com or mailing the cancellation request letter on our address mentioned on the website.

On receipt of your cancellation request, our billing department will contact you for the cancellation issue and will advise you accordingly. Only upon approval from the billing department, your cancellation request will be deemed valid for refund.

For the above mentioned services the eligibility and refund policy is as below-

• Within 24 hrs of making the payment subject to project is not initiated at our end. Full Refund

• After 48 hrs of making the payment – Partial Refund of 50% of the project amount

• After 72 hrs of making the payment- No Refund

 

  • SEO

  • Social Media

  • Reputation Management

  • Link Building

  • SEO Audit

For the above mentioned services the eligibility and refund policy is as below-

• Within 24 hrs of making the payment subject to project is not initiated at our end. Full Refund

• After 48 hrs of making the payment – Partial Refund of 50% of the project amount

• After 72 hrs of making the payment- No Refund

 

Dedicated Resource

For the above mentioned services the eligibility and refund policy is as below-

• Within 24 hrs of making the payment subject to project is not initiated at our end. Full Refund

• After 48 hrs of making the payment – Partial Refund of 50% of the project amount

• After 72 hrs of making the payment- No Refund

 

Miscellaneous

Work Delay - If there is work delay from our end, Partial Refund of 50% of the project amount will be paid. However there is no guarantee of the refund as we will evaluate the response rate from client’s end and work required.

Work Rejection- No Refund. If you didn’t like the work like the design or creative, we are willing to rework on it. Since design is a very subjective thing and opinion can vary from person to person we will not be able to do any refund for it.

No refunds will be issued if abuse of our terms of service or acceptable use policy forces Expertiga to suspend or terminate your services prematurely.

 

Policy Updates

Expertiga reserves all the rights to change the cancellation and refund policy at any time without any prior notice. The updated policy will be updated immediately on this page.

Privacy Policy

Expertiga.com is the leading design and branding online company. As a reward for our continued customer loyalty and diligence, we have earned global recognition, won awards and legal accreditation from various regulatory bodies.

Here are some of the key highlights in our policy document.

Non-Disclosure Agreement:

We value the privacy of our clients. Rest assured that any personal information that you provide to us when placing your order will not be rented out, shared or disclosed to third parties without your consent!

Cookies Agreement:

Our main reason for using cookies is not to collect information but to track clients who access our website. This information helps us to improve our service delivery to meet all clients’ needs.

Expertiga uses cookies policy in its site. This is designed to offer you better services especially by linking the users to the websites of the products they are viewing. You should not get disappointed when you learn that Expertiga uses cookies as if you don’t feel them appropriate, you can always disable them. You can disable cookies on your browser, actually on every browser such as Mozilla, internet explorer, Firefox, Google Chrome, Opera and Safari.

 

Terms and Conditions

Before using Expertiga, you need to know the terms and conditions that govern the users. You are required to read and understand the terms and conditions before transacting any deals with us. This site allows you to view and read any information displayed on the site. However, using or copying the content or using the photographs or any other information on the site elsewhere is illegal and prohibited by not only Expertiga but also the law. In such a case you are required to have permission from the company to use this information. This site is critical to downtime and will always strive to ensure the site is active around the clock, unless the situation is beyond the company’s control. The visitor is expect to have formal conduct while surfing the site and more so in the interactive segment where visitor pose their views and comments. For any questions, confirmations or comments, feel free to contact Expertiga at info@expertiga.com. You can as well place a Free call on 9598855588

Terms & Conditions

Digital Marketing

• No Guaranteed commitment to drive ROI results from our services. Please take decision carefully before hiring us.

• Results can be measured on the basis of visibility, traffic, and branding subject to contract terms and conditions

• Our professionals leaves no stone unturned in making the best custom strategy to drive results for you

• Through PPC Marketing, Email Marketing or SEO Marketing, we only give assurance to drive quality traffic on your website. However, we take no responsibility if the user doesn't take any action on your website or not.

• We will never hold any responsibility if any loss occurs due to third party websites or any system policies change by Google. Client will have to communicate with Google or any other third party associate. Post the project gets started - no refund to be made post. Please clear each and everything before starting the work

• Post the project gets started - no refund to be made post. Please clear each and everything before starting the work

 

Website Development

• We have no ready made packages available to sell since we are into customisation.

• Please check the contract before signing up and check all the inclusions/ exclusions to avoid any sort of issues in order to maintain healthy business relationship between us

• Majorly we provide 30 Days AMC Support post delivery on technical projects and 12 Months AMC Support on Static or Mini Dynamic Websites/ Projects. In any of the case- AMC doesn't cover any sort of new designing and development. The AMC support assures stress free technical support for any issues comes up on the website post going live

• Majorly AMC covers: content replacement, any of the modules isn't working, eg: contact us inquiries forms, website is technically showing issues on Smartphone Mobile

• For any other development changes- we reserve rights to request for additional payment on mutual understanding

• As per our organisation policy, we handover the entire source codes/database to our clients post going live. We don't retain our clients while stopping source codes, but the service. Before handing over the source codes, our accounting team will communicate if any dues are pending. If any case dues are pending, we'll request for the clearance and within 24 hours- we make sure you get the entire source codes.

• We may use own website link in footer of website unless client specifically ask to not use it.

• If client has its own server and website gets hacked due to any reason- we will not take any responsibility. Alternatively, if server gets hosted by us- we are indeed responsible to support. For any monetary disaster- we always recommend our clients to buy SSL certificate if any financial transactions are involved

tandc
privacy
refund
bottom of page